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CUSTOMER SERVICE INFORMATION: CONTACT US ONLINE :Info@outlawracingproducts.com TOLL FREE 1-(866)-447-6773 LOCAL (727)-525-7100 FAX: 1-(727)-520-1558 MON-FRI. 8 AM - 6 PM EST.

Outlaw Racing Products 3901 48th AVE NORTH SAINT PETERSBURG, FLORIDA 33714

ORDERING INFORMATION:Orders welcome online via our secure server or by calling the toll free number listed above.All Florida residents are required to pay 7% state sales tax.Forms of accepted methods of payment are as follows: VISA,MASTERCARD,AMERICAN EXPRESS & CASHIERS CHECKS/MONEY ORDERS.

RETURN POLICY: We proudly stand behind the excellent products and accessories we are offering you. Should the product be defective please call or email us so that we may best help you. We will gladly offer a return/replace authorization for any defective product within 30 days of delivery. When you call or email we will arrange for the return and issue you a return authorization number. ALL RETURNS MUST BE APPROVED BEFORE RETURNING AND GIVEN A RETURN AUTHORIZATION NUMBER. RETURNS RECIEVED WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE RETURNED TO THE SENDER,NO EXCEPTIONS!! All non-defective product returns are subject to a 20% restocking fee and must be returned within 15 days upon receipt of item.No returns for any products after 15 days.

RETURN/EXCHANGE INSTRUCTIONS:Please mail your package back to us,with return authorization code written on the outside of the box where it is clearly visible to the receiving department, via USPS or UPS INSURED mail.If your package in uninsured,we are not reponsible for loss or damage of your item,and in such case,may not be held liable for a refund on the item.Insurance protects both the buyer AND seller!!Once item is recieved,a confirmation of receipt of item and issue of refund,less 20% restocking charge,if applicable,will be emailed to you.

SHIPPING INFORMATION:Most orders are shipped within 48 hours via best way ground.Shipping charges within the continental USA (48 states) are as follows with some exceptions listed below:

  • $7.95 for ground orders in US
  • $39.95 for overnight shipping in US
  • INTERNATIONAL SHIPPING RATES:Orders outside US are charged $17.95. All International shipping is done USPS Global Express Envelope or USPS Priority Mail. If your item is small enough to fit in Global Express Envelope, there will be no additional shipping charge, if your item will not fit in Global Envelope you will receive an e-mail with your shipping cost and at that time you can decide to ship or cancel the order. All orders over $200.00 dollars are accepted by Bank Money Order on USD Funds or bank wire transfer only. USPS does not provide insurance or a tracking number to International Countries. Please be aware you will have no tracking number or insurance on your order, and Outlaw will not be held responsible for lost or damaged shipments. Your order can take from 2-8 week to arrive.

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